Over 300 delegates attended the Henry Schein Dental Innovation Symposium 2019
Earlier this month Henry Schein Dental hosted its first Dental Innovation Symposium at the Pullman London St Pancras hotel. The event – the new home of the award-winning Digital Symposium and Good to Great Event – offered 300 participants a two-day clinical and dental business programme with 12 hours of training and educational sessions.
“With this event, we were able to attract a high number of dental professionals interested in successfully managing and growing their business as well as being at the forefront of dental treatment to achieve successful patient outcomes,” said Patrick Allen, Managing Director, Henry Schein Dental in the UK.
“It is Henry Schein’s aim to provide the business, clinical, technology, and supply chain solutions the dental profession needs and to help efficiently integrate them into a full practice workflow.”
Day one focused on business growth and practice performance, leadership and teamwork, implantology, orthodontics, marketing, communication, and finance. The second day provided greater detail on best practice processes while also exploring digital dentistry and the use of lasers.
Speakers, including Dr James Goolnik, founder of the Bow Lane Dental Group and Past-President of the BACD, Anne Barker, CEO of MediEstates, and Yasmin Downie, Customer Success Consultant, Software of Excellence, provided insights towards the growth and maintenance of a successful dental business.
Dr Dev Patel, principal dentist at Dental Beauty, explained the step-by-step model for taking patient service to the next level, and in an interactive workshop, Rebecca Lyon, Head of Customer Experience, Software of Excellence, used real-life scenarios to demonstrate a customer-centric workflow that also benefits the practice team and business as a whole.
Andy Boyce created an interactive session to help dentists refine and enhance communication skills in order to build a foundation of trust designed to improve patient education and increase satisfaction.
Speaker, coach, and author, Steve Head, held two presentations in which he explained how to create a great place to work, how to more positively impact on others, and how to keep going under pressure.
Digital dentistry unveiled
Dr Sinead McEnhill, Director, Belmore Dental Implant Clinic, gave insights into the digital approach for marketing and how to engage the team in all aspects of digital dentistry. Dr Robert Dyas, Oral Surgeon at Pure Dental Clinic, explained why investing in the latest products and technology can save time as well as enhance surgical skills as long as dentists get the basics right.
The President of the Digital Dentistry Society UK, Dr Julian Caplan, gave a broad overview on previous scanning technologies, he also presented the science behind the new Primescan intraoral scanner; while Dr Simon Chard’s session focused on maximising aesthetic results with chairside restorations, using CEREC software.
Other technologies on the agenda included CBCT (Cone Beam Computed Tomography) to plan implant placements, and engaging patients with cosmetic, orthodontic and diagnostic digital applications through 3Shape solutions. Prof Cemal Ucer from ICE Manchester, provided an overview on current digital implant dentistry, and discussed how dental professionals can get involved.
In talks and workshops throughout the packed two days the intricacies of the latest and emerging dental developments were made clear. A highlight was Dr Ferhan Ahmed’s session, which explored the clinical benefits and science behind Leukocyte-Platelet Rich Fibrin (L-PRF), and why it is suited to implant grafting.
Dr Chris Lefkaditis gave an overview of the growing importance and uses for 3D printing technologies, while Dr Robin Horton provided fascinating insights in the use of lasers in general practice.
During breaks attendees had the chance to discuss technological innovations with the expert teams manning the exclusive exhibition centre, including the headline event sponsor Dentsply Sirona.
Declared a great success by organisers and delegates, the Dental Innovation Symposium will return in 2020.