Eschmann care & Cover Policy

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Eschmann Care & Cover Policy: Safeguard your investment

Eschmann’s Nicky Steadman poses a few questions about effective equipment maintenance.

You invest in new technology for your practice, but what about protecting your investment after purchase? There are lots of options for maintenance and breakdown cover out there, but do they include validation to the recommended standard and the legal requirement of PSSR pressure vessel testing?

The engineers you use for equipment validation, PSSR, maintenance and breakdown cover should be able to protect your investment and guarantee that it continues to help you provide an exceptional level of care. By weighing up aspects such as response times and the parts they use, you can make an informed choice moving forward.

So, before settling on a maintenance engineer/service, ask yourself the following questions:

• Does the manufacturer have its own team of engineers?
• How fast are their response times?
• Do they use original parts?

Think of it this way – every piece of dental equipment is the result of years of research and precision engineering, with each element designed to work in complete harmony. If a system is repaired using a part that wasn’t designed to work seamlessly with every other element, this can cause both short- and long-term problems, potentially leading to more repairs in the future that could have been avoided by using the original manufacturer’s parts.

The use of original parts is just one of the guarantees you can rely on when you use Eschmann’s service offerings. As part of our Care & Cover policy, Eschmann provides scheduled annual validation and maintenance service visits in accordance with HTM01-05/SDCEP guidance, for total compliance. We also install the latest software updates for your systems free of charge, helping your practice remain at the technological cutting-edge.

With fast response times nationwide, expert knowledge of every system and no hidden charges, Eschmann Care & Cover includes Manufacturer’s Annual Validation & Pressure Vessel Certification (PSSR/PVI), unlimited breakdown cover (including call-outs, parts and labour), as well as annual Enhanced CPD User Training for your staff.

Our service package is the ideal safety net and ensures that you have absolute peace of mind that your systems won’t let you down and are compliant for use.

For more information, visit www.eschmann.co.uk or call 01903 875787