Henry Schein Dental UK launches new website to: “Enrich the user experience”
Henry Schein Dental UK has unveiled its newly designed website with what it describes as "an improved e-commerce solution offering a streamlined and more efficient ordering process for dental customers". In a statement the company explained:
“The new website is a continuation of the company’s strategy of using digital technology to improve the customer experience
“Taking the best of the previous website and combining it with a new completely refreshed platform will make common online tasks and the overall ordering process more efficient and seamless.”
With its “contemporary look and feel designed to enrich the user experience”, the new website includes:
• A more intelligent search facility – No longer just a keyword search, but an intelligent filtered product search that returns options more accurately.
• Streamlined categories with improved images – Making it easier and quicker for the customer to find the products they need.
• A faster and more seamless experience across all common devices – Upgraded compatibility with mobile, desktops, and tablets, and all common operating systems and browsers.
• Enhanced product pages showing variations and recently viewed products – Presentation of products has been refined so that the most useful information is easily accessible to the customer.
The statement continued: “Access to a personalised shopping list or order history is also available making it more convenient and possible for customers to place an order in under five minutes. Customers can expect a simple, intuitive user experience that is fully accessible across all devices and screen sizes.
“These improvements will make it easier for customers to efficiently manoeuvre through the website while also gaining access to the many technology, clinical, business, and supply chain solutions Henry Schein has to offer.”
Patrick Allen, Managing Director of Henry Schein Dental said: “Our customers expect and deserve an outstanding experience however they choose to contact us.
“We are always striving to improve the service we offer, so we are very proud that our new website will raise the experience of online interactions to meet the levels we achieve when working with our customers day-to-day.”
For more information visit www.henryschein.co.uk.