Lorraine Lockhart on the CS R4+ from Carestream Dental: “Great software and phenomenal support”
Lorraine Lockhart, Practice Manager of Uddingston Dental Care in Scotland, comments on the CS R4+ practice management software from Carestream Dental.
“We installed CS R4+ about 6 months ago and even members of staff who had no previous experience with it find the system easy to use.
“The Springboard feature is particularly valuable. I really like the recall facilities, which automate our recalls while incorporating the text messaging service we had used before. The KPI showing treatment plans without booked appointments is also helpful as it shows outstanding plans and the potential cost of these, enabling us to follow up with the relevant patients.
“The support and customer service from Carestream Dental has been phenomenal throughout the initial installation and training process. We can just pick up the phone with any queries we have and there is always someone to provide a quick and efficient solution – the team is always very helpful.
“I would absolutely recommend CS R4+ software to others – it is cheaper and better than our previous system and the customer support is amazing.”
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