Cheryl Hayes says a computerised practice management system makes great business sense
Are you one of the sizeable minority of dental practices still running a paper-based management system? Do you still need convincing to make that leap of faith to a fully computerised system? Here are a just a few of the reasons why changing from paper to software makes great business sense.
The heart of your practice
Professionals are at the heart of every dental practice. Mitigating workload and stress among the team by lightening the load of administrative tasks can only benefit your practice, your colleagues and ultimately your patients. Making life easier for your team with software that simplifies routine tasks and improves communication is enhanced by massive time saving advantages through features such as free direct patient registration and patient data exchange.
A one-stop practice management solution
If you have an NHS contract, embracing computerisation is imperative. As the NHS moves with the times you will find you won’t be able to submit claims and manage your contract in any other way. Embracing a fully digitised system with many of the traditional barriers removed, creates a smoother operation and offers an impressive time saving solution.
Mixed practices benefit equally from using an integrated workflow featuring seamless communication between staff and secure storage of patient data. This also provides a much more efficient and effective service for patients, promoting greater satisfaction with the practice.
Ensure you get the most out of your dental practice software
Much of your office workflow depends on scheduling. When your system runs smoothly, so do your other practice processes. Practice management software allows you to see at a glance who is providing care, what treatments are taking place in what time slot, find patient details and all the information you need to know about the day-to-day schedule.
The latest software also enables you to monitor your business performance, so you can see exactly how efficiently your practice is running. From chair occupancy to income by provider to treatments in the pipeline and patient recall systems, everything can be assessed and inefficiencies identified to help improve the day-to-day running of the business.
An electronic system may seem daunting at the outset, but with any new system, the learning process brings with it enlightenment and a new confidence in creating processes that are reliable, efficient and time saving. Don’t be restricted to viewing your appointments, patient records and images the traditional way – or even just by using a computer screen.
Now, some software can be accessed wherever and whenever is most convenient for you, via smartphone integration, for example.
Practice management software via your smartphone can keep you up to speed with your patients’ most relevant details, allows you to easily access, update and amend your diary and even view patients’ x-rays and other images while on the move. This can also be useful when referring cases or cooperating with practitioners not based in the same practice.
Combination of power and simplicity
Patient records must be kept up-to-date; and in these days of compliance, regulation and litigation it is vital to keep a permanent record of treatment plans, radiographs, 3D images and patient conversations. Practice management software takes the headache out of organising all of this data, making it simple to keep information securely in a single patient file, providing peace of mind and secure data protection.
Key Performance Indicators drive business growth
Modern dental practice management software can be used to monitor real-time practice success in detail, helping to quickly identify areas of your business that can be improved. It can deliver easy-to-read reports that can be accessed at any time and using this information enables practices to adapt their marketing campaigns to target the right patients with the right messages at the right time.
All of this data helps you deliver outstanding patient care while also boosting profits and increasing efficiency.
The move from a paper-based system has already been made by the vast majority of dental practices – and – as dental practice management software develops into a fully integrated business tool the benefits are multiplying.
Automating and streamlining your existing processes with practice management software frees up more precious time for you and your team to focus on patient care. Creating a more efficient, productive, and profitable practice will offer the opportunity to dedicate time and resources to patient care and communication.
Time to change
Creating waves in the UK is the CS R4+ practice management software from Carestream Dental. It ticks all of the right boxes, combining power and simplicity. The KPIs are monitored in real-time for an up-to-the-minute portayal of your practice that enables you to make the right business decisions.
Cheryl Hayes is the Marketing Manager for Carestream Dental. For more information, call 0800 169 9692 or visit www.carestreamdental.co.uk